Samaritan Health Services Saves Time & Improves Accuracy with Plenful

Samaritan Health Services, a leading non-profit health system in Oregon, was devoting significant resources to 340B ESP reporting.

They needed help reconciling 340B claims with complex eligibility rules and turned to Plenful for help.

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Real results = 96% time savings

ESP reporting is a complicated dance between covered entities and drug manufacturers. This ongoing process ensures that covered entities comply with manufacturer requirements to maintain access to preferred and reduced drug pricing. If entities don't submit these reports on an ongoing basis or if their reports are inaccurate, their 340B program eligibility is at risk. In some cases, 340B covered entities like Samaritan are required to complete ESP reporting bi-weekly, translating into hours and hours of recurring administrative time from their already busy teams.

With Plenful, Samaritan recognizes a huge reduction in time spent on their ESP reporting cycles. Once Plenful was onboarded, time spent completing a reporting cycle dropped from hours to just 15 minutes, a 96% reduction in admin time spent. Days spent wrangling hairy spreadsheets and stitching together information across a wide variety of data sources are now behind them.

The Samaritan team not only benefits from time back to focus on higher-leverage work, but also rests easy at night. Plenful's reports fueled by the power of machine learning and AI are more accurate than the otherwise manual, human-owned process, helping protect critical 340B savings. No small change – for most Plenful clients and according to a research paper published through the National Library of Medicine, Covered Entity 340B savings average $2.5 million annually. 

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“What could take a large team many hours of time only takes seconds with Plenful… and the report is more accurate.” Savannah Randolph, Pharmacy Services Analyst

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What's next for Samaritan & Plenful?

Samaritan selected Plenful for our robust AI-powered automation capabilities and flexibility to scale. Following the success of the ESP reporting launch, Samaritan is expanding Plenful to audit all 340B claims – a significant organizational pain point.

Plenful's 340B Claims Audit Suite empowers healthcare and pharmacy operators to ensure program compliance around critical 340B savings that can add up to millions of dollars annually. 

Our platform audits 100% of your claim volume (not just the occasional spot check). With our help to stay 340B compliant, you get to focus on the work that matters – providing a quality patient care experience.

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Let's unlock your 340B savings

Explore more ways that customers are seeing value from Plenful in our growing library of success stories.