How Samaritan Health Reduces Time Spent on ESP Reporting by 96%
Samaritan Health Services
7,000+
West Coast
ESP Reporting & 340B Claims Audit
Automating 340B ESP Reporting
By automating the 340B ESP reporting process and seamlessly applying complex eligibility logic required by the manufacturers, Plenful saves the Samaritan team valuable time (reduced by 96%) and increases the accuracy of their reporting process.
Streamlining 340B Claims Auditing to Capture Incremental Savings
Samaritan operates a significant volume of 340B claims and can’t possibly audit them all manually – a manual review otherwise requires an unreasonable investment of time and money. With Plenful’s workflow automation platform, powerful machine learning technology continuously audits 100% of claims behind the scenes to ensure compliance.
Savannah Randolph, Pharmacy Services Analyst
Samaritan Health Services
Introduction
Samaritan Health Reduces Time Spent on ESP Reporting by 96%
Samaritan Health Services is a non-profit healthcare system based in Corvallis, Oregon, operating five hospitals and over 110 physician clinics throughout the mid-Willamette Valley and central Oregon Coast.
Established in 1997, they employ nearly 7,000 staff and offer a comprehensive range of services, including emergency care, surgery, and specialty clinics.
Their Pharmacy Services team was busy devoting significant resources and man hours to 340B ESP reporting and needed solutions to streamline their operations.
Challenge
Loads of Team Time Spent on Manual Recurring Work
Reporting to the 340B ESP Portal requires incredible manual work due to the specific reporting requirements of the platform and the complexity of drug qualification created by the manufacturers. Healthcare systems also have to account for strict eligibility rules to ensure they report out accurately, otherwise risking program eligibility and significant 340B savings.
These bi-weekly reporting cycles would require the Samaritan team to be stuck in piles of spreadsheets doing painstaking and manual work to ensure their program remained compliant.
Solution
Samaritan Health Services Saves Time and Increases Accuracy with Plenful
The Samaritan team found Plenful and was sold on our robust AI-powered platform that was built for scale across healthcare. Today, the Samaritan team works in Plenful to automate their otherwise manual ESP reporting work. For tomorrow, the team will expand their partnership with Plenful to support workflow automation across other areas of their pharmacy operations, like 340B claims audits.
Since onboarding Plenful in 2024, Samaritan has recognized a huge reduction in time spent on their ESP reporting cycles – time spent dropped 96%! Days spent wrangling hairy spreadsheets and stitching together information across a wide variety of data sources are now behind them.
The Samaritan team not only benefits from time back to focus on higher-value work, but can also rest easy at night. Plenful's reports fueled by the power of machine learning and AI are more accurate than human-led audits, helping protect critical 340B savings. For most Plenful clients, these savings can add up to millions of dollars annually.
Results
Plenful’s solution reduces manual time spent on ESP reporting
- 96% time savings: Before Plenful, Samaritan invested hours and hours of manual work every two weeks to complete an ESP reporting cycle. With Plenful, they complete ESP reporting in just 15 minutes.
- Increased reporting confidence: Plenful’s report is more accurate than what Samaritan was previously able to produce manually. Accurate reporting ensures maintenance of their 340B drug pricing, securing millions of dollars in critical cost savings and program benefits.
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